Testimonials

Here is a small selection of comments, from the many letters and emails we have received from our very satisfied customers. Customers who have 'experienced the difference'.

"Digital Frames Sales Ltd use Diamond Forwarding for all our product importing and much of our bulk distribution.  Diamond Forwarding are experts that we trust implicitly and their worldwide strength is extremely important to us.  We import many of our products from China and Hong Kong and their overseas offices deal with everything perfectly.  We only need to tell Diamond Forwarding which supplier to arrange delivery from and they do the rest for us.  They keep us informed of all deliveries and their local knowledge and expertise ensure we always get the most cost effective, quick and professional service.  They are always available to help give advice about shipping options and import duties and we enjoy a superb relationship with all of Diamond Forwarding's team.  We don't have time to become experts in importing from the Far East so we are happy to rely entirely on Diamond Forwarding and I have no hesitation in recommending them."

Rob Austen

Managing Director - Digital Frames Direct.

May 2011

" We have been recognised by the wider logistics industry as a centre of excellence, achieving "Overall Winner" of the prestigious European Supply Chain Excellence Awards in both 2000 & 2001.

Excellence however, is not a one off event that is simply celebrated at an awards ceremony and then forgotten about. It takes focus & dedication every day.

This is why we choose to work with Diamond Forwarding.

The passion they have for their business is a critical factor in the success of ours.

In a world where delivery time is all important, Diamond Forwarding is an integral part of our supply chain. We rely on Diamond Forwarding's expertise not only for arranging timely delivery of purchase orders from our suppliers, but also for a number of daily line haul operations outbound to our European local market delivery partners.

It is important to us that Diamond forwarding fulfil more than simply a passive, traditional, freight forwarder role. To maintain our position as market leader distributing the #1, #2, & #3 brands of disposable contact lenses in Europe, requires innovative solutions for supply delivery issues, providing a clear competitive advantage.

Diamond Forwarding is more than able to meet this challenge. The wealth of experience and passion that they demonstrate is instrumental in allowing Johnson & Johnson Vision Care to meet its commitments. "

Keith Stanton
European Inventory & Distribution Co-ordinator
Johnson & Johnson

 

" Eurocoin is a leading supplier of critical and technical components to the manufacturers and operators of gaming and Casino equipment, Europe-wide.

Established in 1974, Group Sales revenues in 2001 exceeded $15m, with 50% of product imported and some 65% of sales re-exported, Eurocoin relies significantly on efficient, effective, and above-all, reliable logistic support.

Eurocoin became aware of the services of Diamond Forwarding in 1994. They seemed flexible and competitive, and quickly proved to be extremely reliable. During the last 8 years, Diamond has grown to become the preferred international logistics provider for Eurocoin. Going far beyond purely handling the freight movements, Diamond liases with Eurocoin's key suppliers, coordinates and schedules consignments in the most efficient manner, and ensures that Eurocoin customers receive their shipments accurately, where they want, and when they want. This is a complete logistical service that Eurocoin had not previously enjoyed with any other transport company - big or small.

Eurocoin certainly expects Chris & his team at Diamond to remain a key part of their overall service strategy well into the future. "

Nick Veitch
Eurocoin

 

" Aerosystems International Ltd (Ael) has established a prominent reputation in the global aerospace and defence communities for creating innovative products and services. With bases in the US and UK we are now working on some of the most advanced projects in the world.

A majority of our freight is moved in accordance with strict global Export Licence legislation and it is essential that we comply fully. Diamond Forwarding Ltd has become an integral part of our export business and together we ensure that these rules are fully adhered to.

At Ael, we also expect the highest standards of Customer Service, Flexibility and Quality and Diamond Forwarding have exceeded in all areas.

Diamond Forwarding has become a key innovative supplier to Ael and together we continue to improve the logistics and efficiencies within the market we operate. "

Jason Mabey
Export

 

" We pride ourselves in marketing unique products of quality and we enjoy a unique service of quality on a regular basis from Diamond Forwarding Ltd. "

Managing Director
P.W. Products LTD

 

" Please pass on my gratitude to the entire workforce of Diamond Forwarding for their past efforts, and making my life an easy one. This is one Business Partnership I really value. "

UK Distribution Manager
D.D.I. (UK LTD)

 

" In over 10 years of dealing with Diamond Forwarding, my experiences tell me that this is one company who care greatly about the level of service that they provide to their clients. "

Marc Snelling
Purchasing Manager
Strings and Things Ltd

 

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